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Uniqlo USA Customer Service

Search FAQs

Uniqlo USA Customer Service

Online

My UNIQLO Account

Gifts/Gift Card

International Order

Store

Store Information

Item Availability

Feedback on Store Experience

Delivery

Return/Exchange

Store Purchases

Uniqlo App/Newsletter/StyleHint

Products

Product Information

Product Care & Repair

Campaign & Collaborations

Legal, Privacy and Information Access

Terms + Conditions

Accessibility/ Your Protection

Corporate Information

Customer Engagement Center

Search FAQs

Search Results for 'Where is my order?'

Where is my order?

Why is my order on hold?

Where is my Uniqlo Packing Slip/ Invoice?

Can I cancel my order?

My order did not come with a return form; can you send a new one?

How Long Do I Have To Cancel My Order?

I never received an order confirmation email, did my order go through?

My order was cancelled without my permission.

Can I change the shipping method once my order has been placed?

How do I know if my order was delivered?

Can I change the size or color of an item in my order?

Order and Pick Store Option

What should I do if an item is missing from my order?

What happens if an item in my order is not available?

Coupons (How to Use)

Can I pay for my order with multiple credit cards?

How do I find out if my order has been shipped?

What should I do if I my order came with an item that UNIQLO does not sell.

What should I do if an item in my order still has the security tag attached?

What should I do if I'm not satisfied with an item from my order?

What should I do if I accidentally delete my order or shipping confirmation email?

How do I return my online order

Is there a fee for returning my online order back to your warehouse?

How do I place an order?

Payment Error & Failed Order

Why was I charged an extra dollar? Why is the amount on my credit card authorization $1 higher than my order total?

What is your Exchange & Return policy for online orders?

What should I do if my payment was completed on PayPal but I never received an order confirmation email?

About Bulk Orders

I only placed one order, why do I have multiple charges on my account?

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