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  2. Uniqlo USA Customer Service
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  4. My Order

Where is my order?




Order Status
Home delivery
In Store pick up
Delivery Issues
Holiday Shipping Cut-off

Please Note:
Inclement Weather: Due to ongoing inclement weather, potential delays may occur with package deliveries.

HOW TO CHECK MY ORDER STATUS

Thank you for shopping with UNIQLO USA!

You can view your order information in the [Order History] section of your account. Click here to view your Order History.

▼If you are having issues with your delivery or do not see updates on your tracking number please click here
 

HOME DELIVERY ORDER PROCESS

Your Home Delivery order will go through these steps:

 

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Your order status may not be updated due to an issue.
If your order status says "ON THE WAY" we suggest checking the tracking details through the carrier's website linked below:
To track FedEx click here
To track Lasership click here
To track USPS click here

IN STORE PICK UP ORDER PROCESS

Your In Store Pick Up Order will go through these steps:

 

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TROUBLESHOOT

We are sorry to hear that you are having issues with your delivery. Please fill out the DELIVERY SUPPORT FORM so we can further look into your delivery inquiry. Our Customer Support Team will be more than happy to assist you resolve your questions.

Holiday Shipping Cut-Off Guide

**To ensure that your purchase arrives in time for holiday celebrations, please see the below shipping and delivery guide.

**We recommend that you place your orders 2 business days before the shipping cutoff date to accommodate time for any alterations requested.

 

 
*Please be aware that delivery to APO/FPO/DPO/AE addresses may not arrive by the holidays.
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