Online
- Resolved - 4/21/2025 Checkout Issue
- How do I know if alterations are available?
- What should I do if I'm not satisfied with an item from my order?
- Not Receiving Email
- How to Extend Pickup Deadline for In Store Pickup Orders
- Payment Error & Failed Order
- Can I cancel my order?
- Where is my order?
- NEW UPDATE: Purchase History (1/15/2025)
- UNIQLO App Referral Program
- Where do you ship to and do you offer international shipping?
- Estimated Delivery Dates
- Holiday Shopping Tips
- Gift Card
- What should I do if I my order came with an item that UNIQLO does not sell.
- What happens if an item in my order is not available?
- Do I have to link my account on the app?
- What should I do if I have duplicate orders processing?
- Email Address and SMS Verification
- Not receiving SMS
- How do I add alterations to my pants or custom jacket order?
- Website Maintenance: October 1, 2024
- How do I place an order?
- About E-Receipt
- Information regarding Virtual Waiting Room
- About Bulk Orders
- How long can I keep items in my cart?
- Coupons (How to Use)
- Edit/Change Information of my UNIQLO Account Membership
- Pay In-Store
- How can I find out when an item will be back in stock?
- How do I find more information about a specific item?
- How can I figure out my size?
- What should I do if I am having trouble checking out?
- Password Reset Troubleshoot
- Coupons (Overview)
- I forgot my password, what should I do?
- Updates to UNIQLO.com
- Which forms of payment do you accept?
- Email Settings
- Can I change the size or color of an item in my order?
- What should I do if an item in my order still has the security tag attached?
- Paying with Klarna
- Multiple "Your order has been Delivered" Emails Sent
- How do I find out about new collaborations?
- What are UNIQLO Coupons?
- How do I create an account?
- Can I split a payment with a gift card and a credit card?
- Can a store ship out an item if there is no online inventory?
- Where is my Uniqlo Packing Slip/ Invoice?
- What should I do if my personal details are incorrect?
- Can I change my shipping address?
- I only placed one order, why do I have multiple charges on my account?
- What should I do if an item is missing from my order?
- My order was cancelled without my permission.
- PayPal - Pay in 4
- What should I do if my payment was completed on PayPal but I never received an order confirmation email?
- What should I do if I accidentally delete my order or shipping confirmation email?
- What should I do if I've received a damaged delivery?
- Is there sales tax for online orders?
- What should I do if I received an item I did not order?
- Why was I charged an extra dollar? Why is the amount on my credit card authorization $1 higher than my order total?
- What should I do if my shipping address changed to my former address?
- Do you offer price adjustments for online orders?
- Why is my order on hold?
- Can I pay for my order with multiple credit cards?
- Why is the total amount at checkout and what was charged on my credit card different?
- Can I get my item altered after delivery?
- Does sizing differ online and in-store?
- How to Delete a UNIQLO account
- My inquiry cannot be answered.
- I entered my promo code but it did not work.
- I never received an order confirmation email, did my order go through?
- How much do alterations cost?
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