Delivery | Where is my order?
Table of Contents:
*Ship to Home
*In-store Pick Up
*Frequently Asked Questions
Ship to Home
When your order ships, we will send you a shipping confirmation email with a tracking number.
You can use this number to track your package via the carrier’s website.
You can also confirm your order by logging into your UNIQLO account and checking your [Purchase History]:
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▼ Order Status
Ordered The order has been placed successfully. Preparing for Delivery The order is being prepared in the warehouse. On the way The order has already left our facilities and is on its way to you.
A shipping confirmation e-mail will be sent with the estimated delivery date and tracking information.Delivered The order has arrived to the shipping address provided.
Carriers' Tracking Website
You can track your delivery by submitting your tracking number or ID in the following carriers' tracking sites:- FedEx click here
- USPS click here
- Amazon click here
- DashLink click here
Important Notes
- Please allow time for the tracking number to be updated on the carrier’s website.
- Ensure there are no spaces in the tracking number when copying and pasting.
- If tracking information is not yet available, please check again later.
Helpful Links
Can I change my shipping address after placing an order?
I need help with my order
In-store Pick Up
We are sorry to tell you that tracking is not available for store pickup orders. If you selected Store Pickup at checkout, your order will be delivered to the UNIQLO store you specified.
You will receive a pickup notification email once your order is ready for collection.
Even if you do not receive the pickup notification email, you can still check your order status in your [Purchase History].
Please tap Order Details for the relevant order to confirm arrival and pickup deadline.
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▼ Order Status
Ordered The order has been placed successfully. Preparing for Delivery The order is being prepared in the warehouse On the way The order is on the way to the store.
It may take about 3-5 business days to arrive at the store.Delivered An e-mail will be sent to you once your order is ready for pick up.
How to Collect Your Package
- Please bring along your e-mail confirmation and ID to pick up your order from the store
*If this article did not address your concerns, please ask our ChatBot.