Store Information | Business Hours and Location
Please use our store locater function to check each store operating hours, address and product range.
Table of Contents＊Store Locations & Information
＊Related Articles about Store Services
* UNIQLO COFFEE & Information
* UNIQLO & Kinokuniya USA Bookstore & Information
＊Frequently Asked Questions
1) Type the store name or filter the area.
2) Click the store name that you wish to look for the information.
3) A map will pop up to show the selected store location.
4) Scroll down below the map will show the store full address and operating hours.
You can use the filter function to filter the product category (ie: Baby, Kids, Maternity).
- How can I know if an item is available in store?
- Find pickup times, required documents, and instructions on the Click & Collect Help Page here
- Store Alterations Service
- Store Embroidery Service
- What is your store returns policy?
UNIQLO 5th Ave has launched a new service: UNIQLO Coffee!
What are the current hours for UNIQLO Coffee?
The business hours are the same as the UNIQLO 5th Ave store.
Please see the Store Locator page for business hours.
Where is the UNIQLO 5th Ave. store located?
660 5th Avenue at 53rd Street,
New York, NY 10103
Click here to get more information about the 5th Ave location
What items are sold at UNIQLO Coffee?
What UNIQLO stores have the Kinokuniya USA Bookstore?
Kinokuniya USA Bookstore is currently available at the following select UNIQLO locations:
- UNIQLO SoHo (New York City)
- UNIQLO 5th Avenue (New York City)
- UNIQLO Disney Springs (Orlando)
- UNIQLO State Street (Chicago)
- UNIQLO Pine Street (Seattle)
- UNIQLO Dallas Galleria (Dallas)
Located on the 1st Floor - UNIQLO Westfield UTC (San Diego)
Located on the Main Floor - UNIQLO Memorial City (Houston)
Located on the Main Floor
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How do I contact a store directly?
A. We are sorry, but UNIQLO stores are not able to provide phone support at this time. For assistance, please use our online self-service options or contact our Customer Service team using the IQ CHAT service located at the bottom of this page.
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Can I request to have an item held at the store for me?
A. At this time, we do not offer the option to put items on hold via chat, call or email.
If you are in one of our stores, you may request to have your item held for up to 24 hours. Please do visit a UNIQLO store to benefit from this service.
Helpful link: How can I know if an item is available in store? -
Do you have the same promotions in store and online?
A. At this time, special online promotions and sale events may vary from store promotions.
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What should I do if I have been doubled charged?
A. We kindly ask that you return to the store location with your original purchase receipt and the credit card that was used to make the purchase where one of our store staff will further investigate the issue and resolve it accordingly.
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What should I do if I lost a personal item in store?
A. We kindly ask that you return to the store location and speak with one of our staff members who will look into this for you and resolve it accordingly. If you're unable to make it back into store, please contact the customer service team providing as much detail as possible e.g. name of store, time of visit and a description of the lost item.
Please note that UNIQLO aren't liable for any personal items lost in-store and we cannot guarantee that the item will be found -
Do you offer gift receipts?
A. We provide gift receipts in all of our stores. Please ask a member of store staff, when you are at the checkout, and they will be happy to provide this for you.
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Are your stores dog-friendly?
A. Only guide or assistance dogs are permitted in UNIQLO USA stores.
BY CHAT