1. Uniqlo TOP
  2. Uniqlo USA Customer Service
  3. Return/Exchange
  4. Store Purchases

Exchange and Return | Return to Store by Mail




Holiday 2025: As a limited-time offer, products purchased between 11/14/25 – 01/01/26 are eligible for return until 1/31/26. Any purchases made outside of the timeframe referenced must be returned within 30 days. Please see our Exchange and Return policy here! For Holiday Shopping information, please see here!

If you are unable to physically return your item to a UNIQLO store, you may mail the item back to any of the store locations below.
Please be sure to send your item to the closest store to your location. 

Important:

Any items returned without a receipt, do not meet our guidelines for a return, will be mailed back to the customer.
・You are responsible for shipping charges.  
・We do not accept returns to our warehouse for merchandise purchased at a physical UNIQLO store location. 


Please Find Store Mail-In Return Form Here!
 

 

  List of Stores that accept Mail-In Returns

Area: California (San Francisco)
     UNIQLO Great Mall                                                                               

 ◦Area: California (Los Angeles)
     UNIQLO Ontario Mills
     UNIQLO Santa Anita

Area: Washington
    UNIQLO Bellevue Collection

Area: Massachusetts (Boston) 
    UNIQLO Newbury   
                                                       
Area: Pennsylvania (Philadelphia)  
    UNIQLO Chestnut Street

Area: New York     
    UNIQLO 5th Ave. 
    UNIQLO Skyview (Flushing)

Area: New Jersey
    UNIQLO Paramus Park

◦Area: Florida
   UNIQLO Disney Springs
    *Ship with FedEx/UPS only
     USPS not accepted



Please Find Store Mail-In Return Form Here!

 

Was this article helpful?
Please let us know why this article is not helpful.
Please let us know which part of article is hard to understand

Note :

Please do not fill in any personal information.

We are not able to respond directly to your feedback.


*If this article did not address your concerns, please ask our ChatBot.