How can we help?

Get a Free Stick Pack (5 Stickers) with your purchase of 1 (one) CHIIKAWA & JOKE BEAR and Friends product Starting 7/17 until 8/17
*Limited quantity, only while supplies last. Online Only. Not valid with Pick Up Today purchases. If Pay At Store is selected, the Gift with Purchase will be included in your online order. The Stainless Steel Bottle will not be provided in-store if this option is selected at the time of purchase. Exclusions apply.

How does my purchase qualify for the FREE Sticker Pack?
To qualify, you just need to complete a purchase of one (1) item from CHIIKAWA & JOKE BEAR and Friends Collection while supplies last. There is a limit of one (1) Sticker Pack per order. 

Will the Sticker Pack be available in-stores? 
This Gift with Purchase is only available by ordering through the website online. Pick Up Today orders are not eligible for this Gift with Purchase.

What is the promotion period for this event?
This Gift with Purchase promotion will take place from 7/17 through 8/17, while supplies last.

Do I have to add the FREE Sticker Pack to my cart/order? 
You do not need to add the item and it will not be automatically added to your cart.
You will have a chance to receive the item as long as your order includes one (1) item from the CHIIKAWA & JOKE BEAR and Friends Collection and it is placed while supplies last. There is a limit of one (1) sticker pack per order.

How will I know if I am receiving the FREE Sticker Pack?
Once your order has Shipped from our warehouse you will be able to see the "VIEW INVOICE" button.
You can view if the FREE Gift was included along with your items as it will appear between the Purchase Items and Payment Summary sections.

Can I return or exchange the Gift with Purchase? 
This free gift cannot be returned or exchanged.