About Pre-Order for Uniqlo U (online only)
Our UNIQLO U 2025 Fall-Winter Collection will be offering pre orders starting September 12.
- Pre-order Period
- Estimated Shipping & Eligible Products
- Before You Order
- Receiving and Payment Methods
- If You Can't Checkout
- Changes and Cancellations of Orders
- (Can only be canceled within 30 minutes of order placement)
- Starts: Friday, September 12 (mid-morning ET)
- Ends: Friday, September 19 (8AM ET)
- *Pre-orders may close early if the maximum order quantity is reached for certain items or sizes.
- Near the end of the period, website access may be limited due to high traffic. We recommend placing your order early.
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Earliest Delivery Date: Monday, September 22
(Shipping dates may vary. Check your order details for updates.) - Eligible Products:
- Most Uniqlo U items will be available for pre-order. However, select products may be unavailable due to limited inventory or other restrictions. Please refer to the individual product pages for the most up-to-date information.
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Payment:
- Pre-orders are charged immediately at checkout.
- Payment method cannot be changed after purchase. -
Pre-orders are online only.
- You can combine pre-order items with regular items in one order. -
Not Available:
- Gift wrapping
- Delivery date/time selection
- Bulk orders for businesses or organizations -
Returns & Cancellations:
- Orders can only be canceled within 30 minutes of purchase.
- No changes can be made after the order is placed (including items, delivery, or payment method).
- If you need to change something, cancel within 30 minutes and place a new order. -
Resale Prohibited:
- Orders suspected of being for resale may be canceled and are not eligible for return.
If You Order Only Pre-Order Items:
| How to receive | Home Delivery UNIQLO store pick-up |
|---|---|
| Payment Method | Credit card, Payment at store |
If You Combine Pre-Order + Regular Items:
*Free shipping applies if your total cart value is $99 or more—even if shipped separately.
You may not be able to complete your order if:
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You’re using a coupon:
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Coupons can’t be used with “Ship separately as ready” orders. Remove the coupon or place a separate order.
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You selected the gift option:
Gift services are not available for pre-orders. Remove the option to proceed.
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Your cart includes bulk purchase items:
These must be ordered separately.
Canceling an order
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You can cancel your order within 30 minutes of placing it.
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After 30 minutes, cancellations are no longer possible.
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For more details, please refer to the cancellation policy on the UNIQLO website.
Changing Order Details
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Once your order is placed, you cannot make changes to:
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Items ordered
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Delivery method
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Payment method
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If you need to make any changes, you’ll need to:
1. Cancel your order within 30 minutes of placing it.
2. Place a new order with the correct details
BY CHAT