How can we help?

Estimated shipping and delivery time for orders placed on UNIQLO.com online store is as follows: 

• ▪ Standard Shipping: 3 - 7 business days from Order Date
• ▪ Priority Shipping: 2 - 3 business days from Order Date
• ▪ Express Shipping: 1 - 2 business days from Order Date

UNIQLO US partners with reliable carriers to deliver your online orders safely and efficiently.

• ▪ FedEx
• ▪ USPS
• ▪ DashLink
• ▪ Amazon

From your shipment confirmation email, you can identify who will delivery your package:

• ▪ FedEx Tracking: https://www.fedex.com/wtrk/track/
• ▪ USPS Tracking: USPS.com® - USPS Tracking®
• ▪ DashLink (DoorDash) Tracking: https://track.doordash.com/
• ▪ Amazon: https://track.amazon.com/contact-us

• Q. I have not received my tracking details.

  A. We aim to ship orders within 3 business days and you will then receive an email with your tracking number once shipped. To track your order, please click on the link in your shipping confirmation email.
  You can also view and monitor your delivery status in real time in your Purchase History here via the UNIQLO app or website.​
  
  
  If you still haven't received your tracking number AFTER this timeframe, please get in touch with our friendly Customer Care team via our contact details below.
  
  Helpful Link: Where is my order?

• Q. It's past my order's estimated delivery date

  A. Sometimes minor delays can occur. Please allow 3-5 business days after the estimated delivery date for your package to arrive. If you have still not received your order, please check your tracking number at the carriers' tracking site, in case it has been taken to an office or facility nearby, or the tracking may have an updated estimated delivery date. Please also check your phone messages and email inbox in case there is an update there from the carriers. For additional information, please see the following FAQ: Need Help with My Delivery.