1. Uniqlo TOP
  2. Uniqlo USA Customer Service
  3. Online
  4. My Order

Where is my order?




Order Status
Home delivery
In Store pick up
Delivery Issues

Please Note:
Inclement Weather: Due to ongoing inclement weather, potential delays may occur with package deliveries.

HOW TO CHECK MY ORDER STATUS

Thank you for shopping with UNIQLO USA!

You can view your order information in the [Order History] section of your account. Click here to view your Order History.

▼If you are having issues with your delivery or do not see updates on your tracking number please click here
 

HOME DELIVERY ORDER PROCESS

Your Home Delivery order will go through these steps:

 

User-added image

Your order status may not be updated due to an issue.
If your order status says "ON THE WAY" we suggest checking the tracking details through the carrier's website linked below:
To track FedEx click here
To track Lasership click here
To track USPS click here

IN STORE PICK UP ORDER PROCESS

Your In Store Pick Up Order will go through these steps:

 

User-added image

TROUBLESHOOT

We are sorry to hear that you are having issues with your delivery. Please fill out the DELIVERY SUPPORT FORM so we can further look into your delivery inquiry. Our Customer Support Team will be more than happy to assist you resolve your questions.

Was this article helpful?
Please let us know why this article is not helpful.
Please let us know which part of article is hard to understand

Note :

Please do not fill in any personal information.

We are not able to respond directly to your feedback.


*If this article did not address your concerns, please ask our ChatBot.