When Return/Exchange is canceled and re-submitted
If you canceled and re-submitted your exchange or return you may run into an error message stating:
"It may take up to 10-20 seconds to issue the QR Code / Return label. If you are unable to proceed, please refer to our FAQ page for further instructions."
If you encounter this error, we suggest using the previous return label/QR code that was sent to your email address after submitting the first return/exchange application.
You will be able to use previous return label/QR Code if it was not already used or scanned by FedEx.
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