1. Uniqlo TOP
  2. Uniqlo USA Customer Service
  3. Store
  4. Troubleshoot

What should I do if the security tag was not removed from an item purchased at the store?




We kindly ask that you return to the store to have the security tag removed. We do not suggest attempting to remove the tag by yourself as this can potentially damage the item. Please be sure to bring your original purchase receipt. 

If you are unable to return back to the store please contact us at wecare@uniqlo-usa.com and we will partner with the store to get this issue resolved.  

Was this article helpful?
Please let us know why this article is not helpful.
Please let us know which part of article is hard to understand

Note :

Please do not fill in any personal information.

We are not able to respond directly to your feedback.


*If this article did not address your concerns, please ask our ChatBot.