1. Uniqlo TOP
  2. Uniqlo Customer Service
  3. Store
  4. Troubleshoot

What should I do if I was charged for an item that was not included in the bag?

We kindly ask that you return to the store location with your original purchase receipt and the credit card that was used to make the purchase. One of our store associates will further investigate the issue and resolve it accordingly. If you are unable to make it into the store, please contact us at wecare@uniqlo-usa.com and one of our agents will be more than happy to further assist you.
Was this article helpful?
Please let us know why this article is not helpful.
Please let us know which part of article is hard to understand

Note :

Please do not fill in any personal information.

We are not able to respond directly to your feedback.

*If this article did not address your concerns, please ask our ChatBot.