What should I do if I received an item I did not order?
We are sorry to hear that you received an incorrect item.
Please contact us via Live Chat with the following information so we can further assist you:
- Order Number
- Product ID of the item you have been sent
- Product ID of the item you should have received
- Product ID of the item you have been sent
- Product ID of the item you should have received
You can also contact us with the information requested above via email at: wecare@uniqlo-usa.com.
*If this article did not address your concerns, please ask our ChatBot.
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