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Q. What is your store return policy?

U.S Store Return Policy 


Due to the temporary closure of our stores, please note the following regarding returns:

For the convenience of customers who have items with a “return by date” which falls within the period that our stores are closed; we will offer a 30-day extension for store purchases from the time our stores open again for merchandise to be returned. At this time, we are not accepting returns at stores designated for curbside pickup only.

For recently returned purchases made at a store location, please allow several weeks for the return to process.

If your purchase is currently in-transit to a store location, it may be returned to you. Please hold on to your purchase and resend it upon stores reopening. The 30-day extension for return by dates that coincide with store closings will apply.

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Merchandise purchased in store may be returned in its original selling condition and include the original product packaging, tags, and labels, for a full refund up to 60 days from the purchase date.

Returns will not be accepted without an original purchase receipt.

Returns made with a gift receipt will be returned for a store merchandise gift card.

Purchases made online with a gift card, PayPal, Apple Pay, or through the Instagram app will receive store merchandise credit when returned in store.

For directions on how to return an in store purchase by mail, please click here.

Alteration fees are non-refundable.

Exchanges without an original purchase receipt will only be accepted for the same item in a different color or size.

Merchandise sold as final sale may not be returned or exchanged at any time.

Items may only be returned, exchanged, or price adjusted within the country where purchase was made.

Items purchased in the contiguous United States may not be returned, exchanged, or price adjusted in Hawaii, and items purchased in Hawaii may not be returned, exchanged, or price adjusted in the contiguous United States.

UNIQLO reserves the right to limit or deny returns or exchanges.

Final Sale:

Items marked Final Sale may not be returned or exchanged

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