FOR INSTRUCTIONS ON HOW TO PROCESS A RETURN for ONLINE ORDERS please click here. 

For EXTENDED HOLIDAY RETURN POLICY please click here.
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FOR ONLINE ORDERS PURCHASED via [Credit/Debit Cards/Paypal/Apple Pay] as PAYMENT METHOD 

Product(s) can be returned ONLY to our warehouse. Return & refund to physical stores will NOT be accepted.

• Merchandise purchased on www.UNIQLO.com must be returned within 30 days of the order date found on the invoice. 
• Merchandise will only be accepted in its original condition (new, unused, and unwashed) with tags attached. Packaged items may be returned even after the package has been opened; however, tags must still be attached to the item.
• Innerwear cannot be exchanged or returned due to our strict hygiene policy.
• Items marked Final Sale may not be returned or exchanged
• Please be sure to include your return form in your return package.
• Refunds will be issued back to the original form of payment.
• Alteration fees are non-refundable.

* Please allow up to 14 business days from when we receive the items in our warehouse for your account to be refunded. We will send you an email once we have completed the refund process. 

* Any items that do not meet our guidelines for a return, or returned without a return slip, will be sent back to the customer. 
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U.S ONLINE ORDER EXCHANGE POLICY

• • If the item you are looking to exchange is available at a UNIQLO store location, you can exchange your item ONLY for the same item in just a different size/color, within the 30-day exchange window. The item must be in its original condition, unworn and unwashed for the store to accept the item for an exchange.
     
  • If the item you are looking to exchange is not available at a UNIQLO Store location, you must return the item ordered back to our warehouse to be processed for a return. You can then place a new order for the item in the desired size/color.

* Please allow up to 14 business days from when we receive the items in our warehouse for your account to be refunded. We will send you an email once we have completed the refund process.