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Q. What is your return policy for online orders?

U.S Online Return Policy:

Merchandise purchased on www.UNIQLO.com must be returned to our warehouse within 60 days of the order date found on the packing list.

Merchandise will only be accepted in its original condition (new, unused and unwashed) with tags attached.

Please include your return form to ensure timely processing.

Refunds will be issued based on the original form of payment.

Please allow up to 14 business days from when we receive the items in our warehouse for your account to be refunded. We will send you an email once we have completed the refund process.

Items purchased outside of the United States are not eligible for returns. Online orders in Hawaii cannot be returned in Hawaii stores and must be returned to the ecommerce warehouse.

How do I return my online order?


Please click here for directions on how to return your online order. 

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