What is your Exchange/Return policy for gift returns?
For the Upcoming 2024 Holiday Season
⮞ Extended Return Period- 60 days
As a limited-time offer, orders placed during 11/15/24 – 12/24/24 ET are eligible for an extended return period of 60 days. Orders placed before 11/15/24 or after 12/24/24 are eligible for return within the standard 30-day return period.
Ex: Purchase date: 11/22/24 ➟ Last Day to Return to store or mail out online return would be 01/20/2025.
If you wish to return an item that you received as a gift, you have multiple options available:
◉ If you wish to exchange a gift received from an online order, the sender can process an online exchange through their account.
◉ If you received a gift receipt with your item, you may return the item for store merchandise credit or you may exchange the item in-store for a different color/size or a different item.
◉ If you wish to return a gift received from an online order, we will credit the sender’s credit card for the cost of purchase. For instructions on how to return an online order, please click here.
Please note: When exchanging, all merchandise must be in its original selling condition and include the original product packaging, tags, and labels.
Please note: When exchanging in store all merchandise must be in its original selling condition and include the original product packaging, tags, and labels.
Exchanges without an original purchase receipt will only be accepted for the same item in a different color or size.
Final Sale: Items marked Final Sale may not be exchanged or returned.
BY CHAT