How can we help?

How long does it take to make a t-shirt?

From start to finish, it is about a 10 minute process (this includes printing time and heat press time).

What is the customer journey for UTme! in the store?

Step 1: Choose the customization type on the iPad. The options include picture, text, paint, or sticker.
Step 2: Choose your preferred design or designs. You can choose from all the available designs.
Step 3: On the designing screen, place your stickers/images. You can adjust the size and placement of the content, as long as you remain within the borders. It is important to keep the content inside the borders to ensure the full content is printed. You can also place multiple stickers from the same series!
Step 4: Add effects (optional) such as auto-layout, splash, or glitch.
Step 5: On the final order screen, hit purchase & notify the UNIQLO employee that your shirt is ready to print!

How do I get my personal image onto the t-shirt?

You can email the official UTme! email address that will be made available at the UTme! section in the store. The staff member will assist you in downloading the image so that you can print it onto the T-shirt.

Please note that there are design guidelines for this service and we may not be able to accept orders depending on the design provided. We ask that you visit the main page for additional details. 

Which stores is it available?

It's available at UNIQLO NY SoHo, 5th Ave., FL Disney Spring, and HI Ala Moana Stores.

What kind of T-shirts do you offer?

We offer 100% cotton short-sleeve crew neck T-shirts for adults and children. We only offer white color T-shirts at the moment.

What sizes are available for the UTme! T-shirts?

For Adults: XS, S, M, L, XL

For Kids: 3-4Y, 5-6Y, 7-8Y, 9-10Y, 11

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For additional details, especially the local artists that we partner with, we ask that you please visit the main page for our UTme! Custom Print Service here!