1. Uniqlo TOP
  2. Uniqlo Customer Service
  3. Return/Exchange
  4. Online Orders

Refund Method and Timeframe

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 Important Notes on How Refunds are Calculated


Shipping fees are not refundable.

Alterations fees are not refundable.

The $7 Return Shipping Fee will be deducted from the full refund amount for the use of the UNIQLO Prepaid Return Label (except in the case of a defective item return) 

In addition, if the product is found to be defective as a result of our inspection, we will not charge you for the Return Label Fee. 

Click here for details on refunds on orders that had coupons applied.

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