I only placed one order, why do I have multiple charges on my account?
After attempting to make an order, an authorization hold is placed on your account. If you made several attempts, you may see more than one hold on your account.
Please check your email for more than one order confirmation email. If you have received multiple order confirmation emails please contact us via Live Chat and one of our agents will be more than happy to assist you with this matter.
*If this article did not address your concerns, please ask our ChatBot.
Related Q&A
- I only placed one order, why do I have multiple charges on my account?
- Can I change the shipping method once my order has been placed?
- Can I pay for my order with multiple credit cards?
- I received multiple tracking numbers. Was I charged for multiple shipping fees?
- My order did not come with a return form; can you send a new one?
- Multiple "Your order has been Delivered" Emails Sent
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