To return items using a prepaid label, please go to returns.narvar.com/uniqlo/returns. Select "Use a Prepaid Shipping Label" on the final step, print the return packing list and shipping label, and repack the items (including all original tags). Please affix the printed prepaid return label to the outside of the box and drop it off at any United States Postal Service or FedEx location, or include it with your outgoing USPS mail.
Please note: $7 will be deducted from the refund amount to cover the cost of return shipping. Shipping costs and alteration fees will not be refunded. You can track the status of your return at returns.narvar.com/uniqlo/returns.
At this time we only accept returns to our warehouse for merchandise purchased from UNIQLO.com. If you would like to return an in-store purchase by mail, please email customer service at wecare@mail.UNIQLO-usa.com for a mail-in return form. Please note you are responsible for shipping charges.
To return items by mail using a carrier of your choice, please go to returns.narvar.com/uniqlo/returns. Select "Use the Carrier of Your Choice" on the final step, print a return packing slip, repack the items (including all original tags), and ship them back at your own expense. Please note: shipping costs and alteration fees will not be refunded.
Our address is:
1 Costco Dr.
Monroe Township, NJ 08831
**Please note: In person returns to our warehouse are not accepted.**
In response to the latest developments surrounding the coronavirus (COVID-19), our 50 retail stores nationwide are currently closed until further notice. At this time, we kindly ask that all items from online orders be returned back to our warehouse using the directions found above.
It can take the warehouse up to 14 business days to process your return once they receive the order. You will receive an email confirmation once your return has been processed. The funds will be credited back to your original form of payment within 3 to 5 business days, thereafter.
You may also check the status of your return on returns.narvar.com/uniqlo/returns if your return was set up through this portal.
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