1. Uniqlo USA Customer Service
  2. Return & Exchange​
  3. Store Purchase​
  4. Store Purchases | How to Exchange & Return​

Store Purchases | How to Exchange & Return​

Store Purchases | How to Exchange & Return​

UNIQLO Store Return

If you are unable to physically return your item to a UNIQLO store, you may mail the item back to any of the store locations below.
Please be sure to send your item to the closest store to your location. 

Important:

・Any items returned without a receipt, do not meet our guidelines for a return, will be mailed back to the customer.
・You are responsible for shipping charges. 
・We do not accept returns to our warehouse for merchandise purchased at a physical UNIQLO store location. 


Please Find Store Mail-In Return Form Here!
*If you can't open the file, please try using a different browser.

List of Stores that accept Mail-In Returns

Area: California (San Francisco)
   UNIQLO Great Mall

Area: California (Los Angeles)
   UNIQLO Ontario Mills
   UNIQLO Santa Anita

Area: Washington
   UNIQLO Bellevue Collection

Area: Massachusetts (Boston)
   UNIQLO Newbury

Area: Pennsylvania (Philadelphia)
   UNIQLO Chestnut Street

Area: New York
   UNIQLO 5th Ave
   UNIQLO Skyview (Flushing)

Area: New Jersey
   UNIQLO Paramus Park

Area: Virginia
   UNIQLO Tyson's Corner

◦Area: Florida
   UNIQLO Disney Springs
   *Ship with FedEx/UPS only
   USPS not accepted

Please Find Store Mail-In Return Form Here!

 

UNIQLO Store Exchange

What is your policy on in store exchanges?
- Exchanges without an original purchase receipt will only be accepted for the same item in a different color or size.
- Merchandise sold as final sale may not be returned or exchanged at any time.
- For exchanges you will need to bring the item to the store. 

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