1. Uniqlo TOP
  2. Uniqlo USA Customer Service
  3. Return/Exchange
  4. Store Purchases

Store Purchases | How to Return & Exchange​

UNIQLO Store Return

If you are unable to physically return your item to a UNIQLO store, you may mail the item back to any of the store locations below.
Please be sure to send your item to the closest store to your location. 

Important:

・Any items returned without a receipt, do not meet our guidelines for a return, will be mailed back to the customer.
・You are responsible for shipping charges. 
・We do not accept returns to our warehouse for merchandise purchased at a physical UNIQLO store location. 


Please Find Store Mail-In Return Form Here!

  • List of Stores that accept Mail-In Returns

    Area: California (San Francisco)
       UNIQLO Great Mall

    Area: California (Los Angeles)
       UNIQLO Ontario Mills
       UNIQLO Santa Anita

    Area: Washington
       UNIQLO Bellevue Collection

    Area: Massachusetts (Boston)
       UNIQLO Newbury

    Area: Pennsylvania (Philadelphia)
       UNIQLO Chestnut Street

    Area: New York
       UNIQLO 5th Ave.
       UNIQLO Skyview (Flushing)

    Area: New Jersey
       UNIQLO Paramus Park

    Area: Virginia
       UNIQLO Tyson's Corner

    ◦Area: Florida
       UNIQLO Disney Springs
       *Ship with FedEx/UPS only
       USPS not accepted

    Please Find Store Mail-In Return Form Here!

 

UNIQLO Store Exchange

What is your policy on in store exchanges?
- Exchanges without an original purchase receipt will only be accepted for the same item in a different color or size.
- Merchandise sold as final sale may not be returned or exchanged at any time.
- For exchanges you will need to bring the item to the store. 

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