How do I contact UNIQLO?

These pages will provide answers to our frequently asked questions.

What is your return policy for online orders?

How do I return my online order?

How do I exchange an item that I purchased online?

Where is my order?

If you can’t find what you’re looking for, you can search in our FAQ or get in touch with our customer service team by visiting our chat support on the bottom of the page.


Chatbot and Chat Support Options

Meet IQ, our Chatbot that can answer any questions you may have about our general policies and operations. Simply click on the Chat button on the right hand corner of the screen.

If IQ is unable to answer your question, it can prompt a button that allows you to connect to a live agent that would be able to assist you.

For more information on how to use our chatbot and live chat support, please visit this page.
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