Help

Q. Gifts/Gift Card

Can I have my order gift packaged?


We do not offer gift packaging at this time; however, you have the option to select a gift box (requires at-home assembly). Simply click on the option to add gift box at checkout.

Do you offer gift receipts? 


We do not offer gift receipts at this time.


Can I send gifts to multiple addresses? 


At this time, we only allow for one shipping address per order. You will need to place a separate order for each additional address.

How can I purchase a UNIQLO gift card? 


You can purchase Gift Cards online here, or you can purchase gift cards at your local UNIQLO store in the contiguous United States.

Please note: Our gift cards are only redeemable in the contiguous United States and on the U.S. UNIQLO.com site.


How do I check my gift card balance? 


To check the remaining balance of your UNIQLO Gift Card you may check online here, call the toll free Gift Card Services Hotline at 1-800-987-4061 or visit any UNIQLO retail store.

Gift Card Service Hotline Instructions: After the prompt, enter your 16-digit gift card number followed by the # sign

IN-STORE: Please ask an associate at the check-out counter to check your Gift Card balance.


What is GIFTNOW®?

GiftNow® is a new and easy way to gift. It removes the stress typically associated with buying gifts — not being sure what the recipient would like, what their size is, etc. Click here for more information.


I want to return items that I received as a gift.


We are sorry to hear that you are unhappy with the gift you received. We can either credit the sender's credit card for the cost of purchase or issue you a one-time-use only promo code. The code can be used toward a future UNIQLO purchase. Be sure to indicate that you'd like a promo code on your return form.

Was this article helpful?

We're sorry that this article did not address your question. We'd love to know how we can improve your future experiences. All of the feedback you provide in the below section will help us better meet your needs.
let us know your opinion on this article.
*If this article did not address your concerns, please contact us by phone or email.