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Can I have my order gift packaged?

We do not offer gift packaging at this time; however, you have the option to select a gift box (requires at-home assembly). Simply click on the option to add gift box at checkout.

Do you offer gift receipts? 

We do not offer gift receipts at this time.

Can I send gifts to multiple addresses? 

At this time, we only allow for one shipping address per order. You will need to place a separate order for each additional address.

How can I purchase a UNIQLO gift card? 

You can purchase Gift Cards online here, or you can purchase gift cards at your local UNIQLO store in the contiguous United States.

Please note: Our gift cards are only redeemable in the contiguous United States and on the U.S. UNIQLO.com site.

How do I check my gift card balance? 

To check the remaining balance of your UNIQLO Gift Card you may check online here, call the toll free Gift Card Services Hotline at 1-800-987-4061 or visit any UNIQLO retail store.

Gift Card Service Hotline Instructions: After the prompt, enter your 16-digit gift card number followed by the # sign

IN-STORE: Please ask an associate at the check-out counter to check your Gift Card balance.

What is GIFTNOW®?

GiftNow® is a new and easy way to gift. It removes the stress typically associated with buying gifts — not being sure what the recipient would like, what their size is, etc. Click here for more information.

I want to return items that I received as a gift.

We are sorry to hear that you are unhappy with the gift you received. We can either credit the sender's credit card for the cost of purchase or issue you a one-time-use only promo code. The code can be used toward a future UNIQLO purchase. Be sure to indicate that you'd like a promo code on your return form.