1. Uniqlo TOP
  2. Uniqlo USA Customer Service
  3. Delivery
  4. Shipping

Can I change the shipping method once my order has been placed?




At this time we are unable to modify order details once an order has been placed. This includes changing the color or size of an item, swapping out items and removing individual items from an existing order.  

If you notice that you’ve made a mistake on your order,  don't forget that you may cancel within 30 minutes of the placed order and create a new order with your desired changes.

Please note: If we find that an order is no longer eligible for cancellation, you’ll be advised to initiate an Exchange/Return for any items that comply with our Exchange/Return Policy and are in saleable condition for an Exchange or a refund to the original form of payment. 
 

Holiday Shipping Cut-Off Guide

**To ensure that your purchase arrives in time for holiday celebrations, please see the below shipping and delivery guide.

**We recommend that you place your orders 2 business days before the shipping cutoff date to accommodate time for any alterations requested.

 

 
*Please be aware that delivery to APO/FPO/DPO/AE addresses may not arrive by the holidays.

 

For more information on how to Exchange an online order, please click here

For more information on how to Return an online order, please click here.

If you need to change the shipping method/shipping speed during checkout process please click the "Change" button next to Delivery Option
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