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  4. Store | Alterations

Store | Alterations


Table of Contents
*About Alteration Service
*How to request alteration?
*How to take measurements for alteration?
*Frequently Asked Questions


Alterations Overview

Alteration service is available in all UNIQLO USA stores and online store.

     Alteration Type

      Availibility

       Item above $20

    Item below $20

Visible (Lock) stitch

In Store and Online

Free

$5.00

Hidden (Blind) stitch

In Store and Online

$5.00

$10.00

Chain stitch

Online Only 

$5.00

$10.00

Cut-Off stitch

Online Only 

Free 

$5.00

*Price before tax
 
Important Note
Altered products cannot be returned or exchanged.
The service is available only for select bottoms.
The alteration result may have ± 0.5 in. deviation.
Store Alterations: For hygiene and safety reasons, all items brought in for alteration must be clean or freshly washed unless brand new.
 

How to request Alteration?

 
  • Request Alteration In-Store

    Visit any physical UNIQLO store and approach the cashier to request alteration services.

    If you are not sure about the length, you can try them on in our store fitting rooms and have one of our staff members pin them for you at your desired length.

    Important Note:
    *Bringing your purchase receipt will help, but it is not required.
    *Timing may vary depending on the store's alteration current volume.

  • Request Alteration on UNIQLO website/APP

    If the product is eligible for alteration service, there will be an option to choose the alteration type (Normal/ Blind Stitch) and the desired inseam length.

    • Please note that some products may not be eligible for alteration, or may only allow Lock Stitch alterations.
    • For online purchase with alteration, please allow an additional 3-5 working days on top of the standard delivery time.
    Altered product cannot be returned or exchanged, please request online alteration only if you are sure about the length. Else, you may get it altered later at the store.


     

  • How to Measure

  • -  Please ensure to use clothing measurement tape for the correct measurements.
    -  The alteration result may have ± 0.5 in deviation
    • Jeans Dress Pants Chino Pants 
      User-added image User-added image User-added image 
      [Click Here] to watch a video on how to measure jeans inseam for alteration. [Click Here] to watch a video on how to measure dress pants inseam for alteration. [Click Here] to watch a video on how to measure Chino pants inseam for alteration. 
    • What happens if the product alteration length that I received is incorrect?

      Please note that alteration measurements may vary by up to ±0.5 in.
      For the most accurate result, use a flexible clothing measuring tape (fabric tape measure) to help us verify the measurements. You can refer to the [How to Take Measurements for Alteration] section in this FAQ.

      If the item you received is altered incorrectly, please submit your inquiry with the required below information, our team will contact you within 48 hours:
      - A clear photo showing the inseam length measured along the tape (place the tape along the inside leg seam).
      - Your Online Order number and Alteration Card OR Your Alteration Number Receipt and Purchase Receipt Number 
      - Your product details (item name/number, size, color, and the alteration length requested).

      Alteration Inquiry Form
      *Required Fields:
      Inquiry category 1, please select STORE SUPPORT
      Inquiry category 2, please select ALTERATIONS
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