What is your store return policy?
STORE RETURN POLICY
Items purchased In-stores can be returned to any UNIQLO store location for a full refund within 30 days from the purchase date, items must be new, unused, and unwashed with tags attached.
- Packaged items may be returned after the package has been opened; tags must still be attached to the item.
- Items marked Final Sale may not be returned or exchanged
- Refunds will be issued back to the original form of payment.
- Alteration fees are non-refundable.
*Returns will not be accepted without an original purchase receipt. Returns made with a gift receipt will be returned for a store merchandise gift card.
STORE EXCHANGE POLICY
If you are looking to exchange your item for the same item in just a different size/color, you may go to any UNIQLO store that has the item available, within the 30-day exchange window. The item must be in its original condition, unworn and unwashed for the store to accept the item for an exchange. This applies to both in store and online order
If you are looking to exchange your item for a completely different item, you may go to any UNIQLO store within the United States within the 30-days exchange window.
Please note, that you must provide the original receipt, and the item must be in its original condition, unworn and unwashed for the store to accept the item for an exchange.
If you are looking to exchange your item for a completely different item, you may go to any UNIQLO store within the United States within the 30-days exchange window.
Please note, that you must provide the original receipt, and the item must be in its original condition, unworn and unwashed for the store to accept the item for an exchange.
- Packaged items may be returned after the package has been opened; tags must still be attached to the item.
This applies to only in-store orders. Online orders cannot be exchanged for a different item in-store.
Items may only be returned, exchanged, or price adjusted within the country where the purchase was made.
UNIQLO reserves the right to limit or deny returns or exchanges.
Final Sale:
Items marked Final Sale may not be returned or exchanged
*If this article did not address your concerns, please ask our ChatBot.
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