Help

Q. Updates to Our Return Policy

Changes to Uniqlo USA’s return policy will be effective October 26, 2020.

Updates include: 

•  Window for returning merchandise is now 30 days from ship date.

•  Online purchases (including in-store pickup) must be returned to the warehouse by mail

•  Merchandise purchased in-stores must be returned to the same store of purchase

•  Exchanges will be accepted for the same item in a different color or size at any store location 

NOTE: Items purchased before the new policy takes effect on October 26, 2020, will be eligible for returns within 60 days of the original purchase date, in stores or online.

Please click here for our prior return policy.
 

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