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Q. Special Operations for Store Pick-Up

Special Operations for Store Pick-Up

UNIQLO is pleased to offer special operations for online order pick-up at select store locations. Current estimated wait time is 3-5 business days. You will receive an email notification when your order is ready. 
Please check below for details on the special pick-up operations at participating UNIQLO stores.

The health and safety of our store staff and customers are our priority and we will continue to follow the directions of local government and public health officials.

Please click HERE for all open store locations and their specific operating hours.

To learn more about how to place an In-Store Pick-Up order please reference the In-Store Pick-Up FAQ page here.


California 

Bay Street:
• To pick-up your order, please proceed inside the store.  

Beverly Center:
• To pick up your order, please proceed to the 3rd St. Valet on the ground level where there will be a connected parking lot. Upon parking in one of the numbered curbside pickup parking spots, please call the store number (213-437-3781) and provide your name, parking spot number, order number starting with UNU, license plate number, and car model/make. Please show your ID by placing it against your car window. For your protection and the protection of our staff, all UNIQLO employees will wear face coverings at all times. Per locally mandated safety guidelines, please remain in the vehicle and be sure to wear a face covering if you need to roll down the window for any reason. Staff will not be able to touch your vehicle, so please have your back window or trunk open and our staff member will place your package inside your car. Thank you in advance for helping us maintain a safe distance for everyone’s wellbeing.

The BLOC:
• To pick-up your order, please proceed inside the store.  

Del Amo:
To pick up your order, please call the store number before arriving at the pick-up location (213-612-3104) and provide your order number starting with UNU, license plate number, and car model/make. Please proceed to the pickup location next to the Lazy Dog Café. Upon arrival, please show your ID by placing it against your car window. For your protection and the protection of our staff, all UNIQLO employees will wear face coverings at all times. Per locally mandated safety guidelines, please remain in the vehicle and be sure to wear a face covering if you need to roll down the window for any reason. Staff will not be able to touch your vehicle, so please have your back window or trunk open and our staff member will place your package inside your car. Thank you in advance for helping us maintain a safe distance for everyone’s wellbeing.

Glendale Galleria:
To pick up your order, please call the store number before arriving at the pick-up location (213-459-0323) and provide your order number starting with UNU, license plate number, and car model/make. Please proceed to the mall’s Curbside Pickup B located in the mall’s parking lot between J.C Penny and Target. Upon arrival, please show your ID by placing it against your car window. For your protection and the protection of our staff, all UNIQLO employees will wear face coverings at all times. Per locally mandated safety guidelines, please remain in the vehicle and be sure to wear a face covering if you need to roll down the window for any reason. Staff will not be able to touch your vehicle, so please have your back window or trunk open and our staff member will place your package inside your car. Thank you in advance for helping us maintain a safe distance for everyone’s wellbeing.

Great Mall:
•  To pick up your order, please call the store number before arriving at the pick-up location (408-708-3788) and provide your order number starting with UNU, license plate number, and car model/make. Please proceed to the Zone 8 pickup location located by Neiman Marcus Last Call. Upon arrival, please show your ID by placing it against your car window. For your protection and the protection of our staff, all UNIQLO employees will wear face coverings at all times. Per locally mandated safety guidelines, please remain in the vehicle and be sure to wear a face covering if you need to roll down the window for any reason. Staff will not be able to touch your vehicle, so please have your back window or trunk open and our staff member will place your package inside your car. Thank you in advance for helping us maintain a safe distance for everyone’s wellbeing.
 
Hillsdale:
• To pick up your order, please proceed to zone 3, our designated mall pickup location, on the west side of the mall. Once you arrive, please call the store number at (650) 242-9991 and state your name, order number starting with UNU, your license plate number, and car make and model. A staff member will assist you shortly. Make sure to present your ID against your window for staff to confirm. Staff will not touch your car so please open your trunk before you arrive. A staff member wearing a mask will then place your package inside of your car.

Los Cerritos:
• To pick up your order, please call the store number before arriving at the pick-up location (213-538-2958) and provide your order number starting with UNU, license plate number, and car model/make. Please proceed to the parking lot located in front of P.F Chang’s/Citi Bank. Upon arrival, please show your ID by placing it against your car window. For your protection and the protection of our staff, all UNIQLO employees will wear face coverings at all times. Per locally mandated safety guidelines, please remain in the vehicle and be sure to wear a face covering if you need to roll down the window for any reason. Staff will not be able to touch your vehicle, so please have your back window or trunk open and our staff member will place your package inside your car. Thank you in advance for helping us maintain a safe distance for everyone’s wellbeing.

Ontario Mills:
• To pick-up your order, please proceed inside the store.  

Santa Anita:
• To pick up your order, please call the store number before arriving at the pick-up location (626-246-6582) and provide your order number starting with UNU, license plate number, and car model/make. To shorten your wait time, please call 5 minutes before your arrival so we can prepare your package and meet at the pickup location. The pickup location is at the mall’s Zone C Curbside Pickup located in the mall’s parking lot across from Red Robin. Upon arrival, please show your ID by placing it against your car window. For your protection and the protection of our staff, all UNIQLO employees will wear face coverings at all times. Per locally mandated safety guidelines, please remain in the vehicle and be sure to wear a face covering if you need to roll down the window for any reason. Staff will not be able to touch your vehicle, so please have your back window or trunk open and our staff member will place your package inside your car. Thank you in advance for helping us maintain a safe distance for everyone’s wellbeing.

Santa Monica Place:
• To pick-up your order, please proceed inside the store.  

Serramonte:
• To pick up your order, please call the store number before arriving at the pick-up location (650-288-4172) and provide your order number starting with UNU, license plate number, and car model/make. Please proceed to the mall’s Summer Parking Lot located near Target. Upon arrival, please show your ID by placing it against your car window. For your protection and the protection of our staff, all UNIQLO employees will wear face coverings at all times. Per locally mandated safety guidelines, please remain in the vehicle and be sure to wear a face covering if you need to roll down the window for any reason. Staff will not be able to touch your vehicle, so please have your back window or trunk open and our staff member will place your package inside your car. Thank you in advance for helping us maintain a safe distance for everyone’s wellbeing. 

South Coast Plaza:
To pick up your order, please proceed to the Blue Pickup Zone located in front of The Hall and Boudin. Upon arriving at the pickup location, please call the store number (213-458-5409) and provide your BLUE parking spot number, order number starting with UNU, license plate number, and car model/make. Please show your ID by placing it against your car window. For your protection and the protection of our staff, all UNIQLO employees will wear face coverings at all times. Per locally mandated safety guidelines, please remain in the vehicle and be sure to wear a face covering if you need to roll down the window for any reason. Staff will not be able to touch your vehicle, so please have your back window or trunk open and our staff member will place your package inside your car. Thank you in advance for helping us maintain a safe distance for everyone’s wellbeing.

Stoneridge:
• To pick up your order, please call the store number before arriving at the pick-up location (925-621-0070) and provide your order number starting with UNU, license plate number, and car model/make. Please proceed to the mall’s Parking Lot A located between J.C Penney and Nordstrom that will have parking spaces listed A1-A5. Upon arrival, please show your ID by placing it against your car window. For your protection and the protection of our staff, all UNIQLO employees will wear face coverings at all times. Per locally mandated safety guidelines, please remain in the vehicle and be sure to wear a face covering if you need to roll down the window for any reason. Staff will not be able to touch your vehicle, so please have your back window or trunk open and our staff member will place your package inside your car. Thank you in advance for helping us maintain a safe distance for everyone’s wellbeing.  

Stonestown:
• To pick up your order, please call the store number (650-288-1165) and provide your order number starting with UNU, license plate number, and car model/make. Please proceed to the Front East parking lot closest to the mall’s main entrance. Upon arrival, please show your ID by placing it against your car window. For your safety and the safety of our staff, all UNIQLO employees will wear face coverings at all times. Staff will not be able to touch your vehicle, so please have your back window or trunk open and our staff member will place your package inside your car. Thank you in advance for helping us maintain a safe distance for everyone’s wellbeing.

Sun Valley:
• To pick up your order, please call the store number before arriving at the pick-up location (925-369-2983) and provide your order number starting with UNU, license plate number, and car model/make. Please proceed to the mall’s West Parking Lot located in front of the 24-Hour Fitness that will have parking spaces listed 41-45 and 61-65. Upon arrival, please show your ID by placing it against your car window. For your protection and the protection of our staff, all UNIQLO employees will wear face coverings at all times. Per locally mandated safety guidelines, please remain in the vehicle and be sure to wear a face covering if you need to roll down the window for any reason. Staff will not be able to touch your vehicle, so please have your back window or trunk open and our staff member will place your package inside your car. Thank you in advance for helping us maintain a safe distance for everyone’s wellbeing.

Union Square:
• To pick-up your order, please proceed inside the store.  

Valley Fair:
• To pick up your order, please park in one of the curbside pick-up parking spots in red ZONE D and call the store number (408-673-4638) to provide your name, order number starting with UNU, parking spot number, license plate number, and car model/make. Please show your ID by placing it against your car window. For your protection and the protection of our staff, all UNIQLO employees will wear face coverings at all times. Per locally mandated safety guidelines, please remain in your vehicle and be sure to wear a face covering if you need to roll down the window for any reason. Staff will not be able to touch your vehicle, so please have your back window or trunk open so our staff member may place your package inside your car. Thank you in advance for helping us maintain a safe distance for everyone’s wellbeing. We look forward to seeing you!

Colorado

Denver Pavilions:
• To pick-up your order, please proceed inside the store. 

District of Columbia

Union Station:
• To pick-up your order, please proceed inside the store.  

Florida

Disney Springs:
• To pick-up your order, please proceed inside the store.

Florida Mall:
• To pick-up your order, please proceed inside the store.
 
Hawaii


Ala Moana Center:

• To pick-up your order, please proceed inside the store. 

Illinois

Michigan Ave

• To pick-up your order, please proceed inside the store.  

State Street:
• To pick-up your order, please proceed inside the store. 

Woodfield Mall:
• To pick-up your order, please proceed inside the store. 

Maryland

Pike & Rose:

• To pick-up your order, please proceed inside the store.  

Massachusetts

Chestnut Hill:
• To pick-up your order, please proceed inside the store.  

Faneuil Hall:
• To pick-up your order, please proceed inside the store.  

Natick:
• To pick-up your order, please proceed inside the store.  

Newbury:
• To pick-up your order, please proceed inside the store.  

Northshore:
• To pick-up your order, please proceed inside the store.  

New Jersey

Bridgewater Commons:

• To pick-up your order, please proceed inside the store. 

Jersey Gardens:
• To pick-up your order, please proceed inside the store.  

Menlo Park:
 To pick-up your order, please proceed inside the store. 

Paramus Park:
• To pick-up your order, please proceed inside the store.  

Willowbrook:
• To pick-up your order, please proceed inside the store.  

New York

34th Street:
• To pick-up your order, please proceed inside the store.  

5th Ave:
• To pick-up your order, please proceed inside the store.  

Atlantic Terminal:
• To pick-up your order, please call the store number before arriving at the pick-up location, (347-378-5787), and provide your order number starting with UNU and a staff member will locate your package. Please proceed to the pick-up location located inside of the mall in front of the Starbucks and follow the posted instructions for contact-free pick-up. Upon arrival, please ensure you are wearing a face covering per locally mandated safety guidelines and show your ID by placing it on top of the blue bin. A staff member will place your package in the blue bin before stepping back for you to retrieve your package. For your protection and the protection of our staff, all UNIQLO employees will wear face coverings at all times and sanitize the pick-up area after each customer. Thank you in advance for helping us maintain a safe distance for everyone’s wellbeing.

Bay Plaza:
• To pick-up your order, please call the store number before arriving at the pick-up location (347-378-5727) and provide your order number starting with UNU, license plate number, and car model/make. Please proceed to the mall’s Level 1 parking garage located in front of Macy’s. Upon arrival, please show your ID by placing it against your car window. For your protection and the protection of our staff, all UNIQLO employees will wear face coverings at all times. Per locally mandated safety guidelines, please remain in the vehicle and be sure to wear a face covering if you need to roll down the window for any reason. Staff will not be able to touch your vehicle, so please have your back window or trunk open and our staff member will place your package inside your car. Thank you in advance for helping us maintain a safe distance for everyone’s wellbeing.

Hudson Yards:
• To pick-up your order, please call the store number before arriving at the pick-up location (347-378-6063) and provide your order number starting with UNU, license plate number, and car model/make. Please proceed to the mall’s Green Zone Pick-Up located between 31st Street and 10th Avenue. Upon arrival, please show your ID by placing it against your car window. For your protection and the protection of our staff, all UNIQLO employees will wear face coverings at all times. Per locally mandated safety guidelines, please remain in the vehicle and be sure to wear a face covering if you need to roll down the window for any reason. Staff will not be able to touch your vehicle, so please have your back window or trunk open and our staff member will place your package inside your car. Thank you in advance for helping us maintain a safe distance for everyone’s wellbeing.

Ridge Hill:
• To pick-up your order, please proceed inside the store.  

Roosevelt Field:
• To pick-up your order, please proceed inside the store.  

Soho:
• To pick-up your order, please proceed inside the store.  

Pennsylvania

Chestnut Street:​​
• To pick-up your order, please proceed inside the store.

Virginia

Tysons Corner:​​
• To pick-up your order, please proceed inside the store. 

Washington

Bellevue Collections:
• To pick-up your order, please proceed inside the store.  

Southcenter:
• To pick-up your order, please proceed inside the store. 


We are grateful to be able to welcome our customers back and serve them once again.  

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