How can we help?

Do you offer international shipping? 

At this time, we are no longer shipping internationally. Orders placed on UNIQLO.com can only be shipped within the US, as well as shipping to military and U.S. territories

How long does it take to deliver to my country?

Delivery times depend on the destination country. An estimated delivery time and cost will be displayed during checkout. There is no guaranteed delivery date for orders sent via postal services. Delivery dates quoted at checkout are an estimation only. During busy periods, deliveries may take a little longer. Occasionally circumstances beyond our control, such as extreme weather conditions or customs inspections, can result in delivery delays.

How much duties & taxes do I need to pay?

The amount of duties & taxes applied depends on the product type, value of the order, and the destination country. In some countries, duties and taxes are included in the product prices, or can be prepaid at checkout. Please refer to information shown at checkout for what is supported in the country you are shipping to. 

If you are shipping to a country where prepayment of duties & taxes is an option, we suggest prepaying when you place the order. This guarantees no additional costs when you receive your package. Just select to prepay duties & taxes at checkout. If prepayment is supported for your order, then you will be quoted as follows:  “Prepay xxxx for duties, taxes and fees now to guarantee no additional charges on delivery”. 

Select this option if you wish to prepay duties & taxes. Should you choose to use this option, you will be provided with a 100% guaranteed total amount for your order (including all applicable delivery charges, duties and taxes).    
* Please note that any inspections and fees applied on imports to your country are beyond our control, should you decide not to prepay your taxes during checkout.