1. Uniqlo TOP
  2. Uniqlo Customer Service
  3. Return/Exchange
  4. Online Orders

How to Process Returns on Narvar Return's Portal

Step 1 : Go to returns.narvar.com/uniqlo/returns input your Order Number and Billing Zip Code. 

Step 2: Select the items you wish to return by clicking on the item image box. You will then be prompted to select the reason for the return. Select reason and then click Next.


Step 3: Select which option you would like to use to send the item(s)



If you choose the Easy Drop-Off Near Me option, it will display a Menu of close locations to which you can drop off your returns package.  




If you choose the Ship it Back option, it will prompt you to select Ship it Back with FedEx.


User-added image

When choosing the Ship it Back with FedEx option, you will generate both the UNIQLO Prepaid Label and a Return Slip. You will need to print out the Return Slip to include inside the return package and affix the UNIQLO Prepaid label on the outside of the package. 

Drop off your package at a FedEx location near you. Once it ships, use the link in your confirmation email to track its progress. 

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