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Q. How do I exchange an item that I purchased online?

COVID-19 Updates:
In light of the challenges posed by COVID-19, we’ve adjusted our fulfillment center practices to ensure we're able to complete all orders and order returns in a way that protects the safety of our valuable distribution center associates. As such, some order returns may experience delays of longer than expected processing time. We thank you for your patience and understanding during this time and will continue to do our best to process your return


For the convenience of customers who have orders with a “return by date” which falls within the period that our stores are closed; we will offer a 30-day extension from the time our stores open again for merchandise to be returned or exchanged.   

If you do not wish to exchange in store, please click here for instructions on how to return an online order back to the warehouse.   

 

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